FAQ

What are LéShay Candles made of? 

Our nontoxic, luxury candles are made with our plant -based coconut apricot wax, essential oil infused fragrances, and 100% cotton wicks. They are phthalate, sulfate, paraben, pesticide and dye free.

 

Why Should I trim my candle wicks?

Candle wicks should be trimmed to 1/4" before each use in order to extend the life of the candle and prevent soot.

 

How can I prevent my candle from tunneling? 

Allow your candle to burn (3-4 hours) until the top layer of the candle is liquified all of the way across in order to prevent tunneling.

 

Does LéShay Candles offer international shipping?

At the current time, LéShay Candles only ships within the United States.

 

How much does shipping cost?

LéShay Candles offers free shipping on orders $125 or more (USA only).

 

When will my order ship?

Most orders process within 3-5 business days.  During busier times (holidays, sales, promotions, etc.) processing times may be longer.

 

Are LéShay Candles hand-poured or mass produced? 

All of our candles are hand-poured with love.

 

Where is LéShay Candles based?

LéShay Candles is based in the Huntsville, Alabama metro area.


Can people who are highly sensitive to fragrance use your products?

Yes, people who are highly sensitive to fragrance have been able to use our products successfully. 

When I burn candles in my home from the local department store, I start having respiratory issues such as allergy/sinus issues, asthma attacks, coughing, and headaches. Does LéShay Candles cause respiratory issues like the department store candles?

No, LéShay Candles do not cause respiratory issues. Our products are nontoxic and free from phthalates, sulfates, parabens, dyes, and pesticides. We have customers with asthma and allergy/sinus issues who are able to use our products and not have any respiratory issues from them.

 

Are your candles mood enhancing?

 Yes, our candles are mood enhancing. We have luxury candles that help to enhance relaxation, calmness, productivity, happiness, and confidence.